What is the Support Ticket Module?

What is the Support Ticket Module?

Enjin's support ticket module system is a powerful, fully integrated support ticket solution, providing real-time updates, profile integration and a powerful feature set that rivals far more expensive solutions. The ticket system is available on the Advanced and Ultimate plans, and provides your growing community with everything you need for handling day-to-day support issues.

Features:

  • Real time updates
  • Powerful support form builder
  • Built in macro support
  • Profile integration
  • Flexible access settings
  • Agent signatures
  • Email notifications
  • Customer feedback & statistics

 

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