Forgot email or password?

Forgotten password - What can I do?

If you have forgotten your account password and can't log in, the easiest and quickest way to reset your password is to request a password reset via email. You can do this navigating to the login screen of any Enjin website and clicking the "Forgotten password" option.

 

 

Enter your email address and click "Retrieve password", and then follow the instructions emailed to you to complete the reset process. 

 

Forgotten email & password - What can I do?

If you have lost access to your email but still know your password, you can login as normal and update your email address from here.

If you have forgotten your email and your password, you'll need to create a new Enjin profile over here, then you will need to submit a support ticket. We can try to help you remember the email attached to the account. If you need to gain access to your lost email account, you will need to contact your email provider's customer support service. 

Here are some useful links for account recovery:

Gmail - https://www.google.com/accounts/recovery/

Outlook (Hotmail/Live) - https://account.live.com/acsr

Yahoo - https://help.yahoo.com/kb/yahoo-account/reset-yahoo-password-sln2047.html

 

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